FAQs on the Jesuit VIP Program
Review the program guidelines & details


For questions or more information, please contact volunteers@jesuithighschool.org 

What is the change with my account on the Helper Helper volunteer portal?

Helper Helper is our volunteer portal for you to sign up for and track your parent volunteer hours.  Starting June 15, 2022, all parents and/or guardians will have their own Helper Helper account, instead of sharing one family account.  Each account will be listed with the parent and/or guardian’s name and email address. 

How do I log into Helper Helper now?

If you have already been logging into your account with your email address, nothing will change for you.  Your log in credentials will stay the same.  

If your email address is new to the system, please go to app.helperhelper.com and click “Need a Password for the First Time?”.  The system will walk you through the process to log in and reset a new password associated with your new account.  

I volunteered between May 1, 2022 – June 15, 2022. Will these hours still be counted?  

Yes!  All hours volunteered between May 1, 2022 – June 15, 2022 will still count toward your requirement for the school year.  These hours will be populated in one of the parent and/or guardian’s account by the end of June.  After June 30, please check your account and if anything looks inaccurate, please email: volunteers@jesuithighschool.org 

How will Jesuit track that your hours have been fulfilled?

All hours must be tracked in Helper Helper in order to count toward your VIP hours requirement.  On May 1, 2023, the VIP office will run a report for all volunteer hours completed PER FAMILY.  Your hours will be added up PER FAMILY (not per account).  For example, if you completed 12 hours and your spouse/partner completed 13 hours, these hours will show up together on our report as a total of 25.  Thus, your requirement will be considered fulfilled.  No further action is required (i.e. you do not need to submit a form or a notice of final completion) 

How many parent volunteer hours are required? 

The volunteer commitment for the 2022-2023 school year is 25 hours per family in support of a Jesuit-related event. 

What types of volunteer opportunities are available?

Many opportunities are available throughout the year for families to volunteer for Jesuit-related events such as: fundraising, athletics, Loyola Guild, Boosters, as well as many school organizations & clubs. 

Who may perform volunteer hours?

These volunteer hours may be completed by parents or guardians, current students and/or family members over the age of 18.  Current student may earn up to 10 of the required 25 hours on behalf of the family.   

What is the deadline to complete our family volunteer hours?

Hours may be earned beginning May 1, 2022 and must be completed by April 30, 2023.  All volunteer hours must be logged into your Helper Helper account prior to the deadline to avoid a fee. 

What if I do not complete the required hours?  

Families who do not complete their volunteer hours will pay a $500 non-participation fee. This amount is not prorated for partial hours. 

Here are a few more details of the program:

  • Due to liability concerns, hours may not be earned by driving students to activities; for additional details about the Jesuit High School Transportation Policy, please refer to the Student-Parent Handbook.
  • Donations of cash or gift-in-kind items to the school or to school events do not earn volunteer hours.
  • Extra hours earned in one year are not carried over to the following year.
  • Additional hours completed may not be given or donated to another family
  • Please note: VIP hours are separate from a current student’s Service & Justice hours.  All information about Service and Justice can be accessed through the student’s Google Classroom page